Shipping policy
Shipping Policy
Do you ship worldwide & how much does shipping cost?
Yes — Velenzo ships worldwide.
We offer tracked shipping for both domestic and international orders.
🚚 Free Express Shipping on all orders
Processing Times
Orders are typically processed within 3–5 business days after payment confirmation.
Once processed, your order will be shipped immediately.
Where can I find my tracking number?
Once your order has been shipped, you will receive an email notification with your tracking number.
If you did not receive your tracking number or it is not working, don’t worry — just contact us and we will assist you.
📩 Email: support@velenzos.co
Shipping Times
Estimated delivery times:
- USA: 5–10 business days
- Canada: 5–10 business days
- Oceania: 5–10 business days
- Europe: 5–10 business days
- Latin America: 7–12 business days
- Other countries: 7–12 business days
Unexpected Delays
In some cases, delivery may take longer than expected due to:
- Customs clearance
- Carrier delays
- Weather conditions
- High demand periods
If your order is delayed beyond the estimated timeframe, please contact us and we will assist you in resolving the situation.
📩 Email: support@velenzos.co